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Outdoor Campaign Broadcaster Online Survey Training for Success Mystery Shopping Programs Mystery Calls Customer Satisfaction Surveys Incentive Based Programs Employee Surveys Training Industries Covered Demo Customer Service Evaluation Why Choose Us? Request for Proposal (RFP)

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Welcome

SuperBrand Solutions Consult measures your customer service, carries out operation evaluations and security checks to determine if operation standards are being followed correctly. We also provide you the tools you need to analyze your results and assess the impact of changes you make to improve it.
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Our Services

Improve your Customer service & brand recognition with

Mystery Shopping Programs
Mystery Calls
Incentive Based Programs
Customer Satisfaction Surveys
Employee Surveys
Training
Customer Service Evaluation

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Case Studies

"Fly on the wall" (pdf Sep 2005)
"Sniffing out surly salespeople" (pdf Aug 2005)
"Serving the Customers" (pdf July-Aug 2005)
"Hey you! Right, get back to the end of the queue!" (pdf 23 June 2005)
"Get paid to shop!" (ppt 21 June 2005)

Articles

Coming Soon

Membership & Affiliations

SuperBrand Solutions Consult is the first and currently the only agency to specialize in mystery shopping in Ghana and the first Ghanaian member of Mystery Shopping Providers Association.

FEATURED CLIENTS

* All logos, names and trademarks are of their respective owners and are acknowledged.