About Us Our Mission, Vision and Core Values Our Approach Newsletter Subscription Membership and Affiliations Login

Outdoor Campaign Broadcaster Online Survey Training for Success Mystery Shopping Programs Mystery Calls Customer Satisfaction Surveys Incentive Based Programs Employee Surveys Training Industries Covered Demo Customer Service Evaluation Why Choose Us? Request for Proposal (RFP)

Evaluation Tips Want to become a Mystery Shopper? Apply up now

Clients Mystery Shoppers

Contact Details Prospective Client Want to become a Mystery Shopper? Apply up now

Request For Proposal

Please login to begin

Pump Broadcaster

Case Studies and Articles

Case Studies and Articles from MSPA

"Fly on the wall" (pdf Sep 2005)
"Sniffing out surly salespeople" (pdf Aug 2005)
"Serving the Customers" (pdf July-Aug 2005)
"Hey you! Right, get back to the end of the queue!" (pdf 23 June 2005)
"Get paid to shop!" (ppt 21 June 2005)
"Bare Associates declares India ready for Mystery Customer Research" (pdf 3 June 2005)
"Falling in line" (pdf 3 June 2005)
"Bare Associates to enter India with Mystery Customer programmes" (pdf 20 May 2005)
"British lose queueing crown" (pdf 1 June 2005)
"Queue Europe" (pdf 1 June 2005)
"BAI forays Into the Indian Market" (pdf 30 May 2005)
"Journey into Mystery" (pdf 24 Sep 2004)
"The price of success" (pdf Nov 2003)
"Lifting the lid on Mystery Shopping" (pdf Jul 2002)

Membership & Affiliations

SuperBrand Solutions Consult is the first and currently the only agency to specialize in mystery shopping in Ghana and the first Ghanaian member of Mystery Shopping Providers Association.

FEATURED CLIENTS

* All logos, names and trademarks are of their respective owners and are acknowledged.